BYNTTE LTD Payment Terms

1. General Payment Obligations

Customers of BYNTTE LTD are required to make payments for the products and services received in accordance with the terms and conditions outlined below. All payments must be made in the currency specified in the relevant invoice or agreement, which is typically in British Pounds (£), unless otherwise agreed upon in writing.

2. Payment Due Dates

For Product Purchases

Invoices for products will be issued upon dispatch or delivery, depending on the nature of the product and the agreed-upon terms. Payment is due within 30 days of the invoice date. For example, if you receive an invoice on the 1st of the month for a product purchase, payment should be made by the 31st of the same month. This aligns with the general practice in the UK where, in the absence of an agreed payment date, buyers are often expected to pay within 30 days as per common business norms.

For Service Rendered

Invoices for services will be issued upon completion of the service or at agreed-upon milestones during the service delivery. Payment for services is also due within 30 days of the invoice date. If the service is provided over a period of time and invoiced in installments, each installment payment is due within 30 days of the respective invoice date. This time frame gives customers a reasonable amount of time to review the service rendered and process the payment, while also ensuring that BYNTTE LTD receives timely compensation for its services, in line with the general commercial practice in the UK.

3. Accepted Payment Methods

Bank Transfer

Customers can make payments via bank transfer to our designated bank account. Details of the bank account will be provided on the invoice. Please ensure that you include the invoice number as a reference when making the transfer to facilitate proper allocation of the payment.

Credit/Debit Cards

We accept major credit and debit cards, including Visa, MasterCard, American Express, etc. Payments made via credit/debit cards can be processed securely through our online payment gateway. When making a payment online, you will be redirected to a secure page where you can enter your card details.

PayPal

For the convenience of our customers, we also accept payments through PayPal. If you choose to pay via PayPal, you can log in to your PayPal account and complete the payment using the email address associated with our PayPal account, which will be provided on the invoice or payment page.

4. Late Payments

In the event of late payment, a late payment fee may be charged. The late payment fee will be calculated at a rate of [X]% per month (or part thereof) of the outstanding amount, starting from the due date of the invoice. As per UK law and common business practice, the late payment charge should be a reasonable reflection of the cost incurred by BYNTTE LTD due to the delay. We reserve the right to suspend or terminate the provision of products or services to customers with outstanding overdue payments until the payment is fully settled, including any applicable late payment fees. This measure is to protect the company’s financial interests and encourage timely payments from customers.

5. Payment Disputes

If you have a dispute regarding an invoice or payment, you must notify us in writing within 30 days of receiving the invoice. Include detailed information about the nature of the dispute, such as incorrect charges, uncompleted services, or damaged products. This time limit is set to ensure that disputes are brought to our attention in a timely manner, allowing us to investigate and resolve them efficiently. We will investigate the dispute promptly and work with you to resolve the issue. Until the dispute is resolved, any undisputed portion of the invoice must be paid in accordance with the payment due dates. This approach helps to maintain a fair and efficient payment process while addressing legitimate concerns of our customers.

6. Refunds and Cancellations

Refunds

In certain circumstances, such as product returns due to defects or service cancellations in accordance with our cancellation policy, a refund may be issued. The refund amount will be calculated based on the original payment made, minus any applicable restocking fees (if applicable for products) or fees for services already rendered. Refunds will be processed using the same payment method as the original payment, where possible.

Cancellations

If you wish to cancel an order for products or services, you must notify us in writing as soon as possible. Cancellations received within 14 days of the order placement may be eligible for a full refund, subject to the terms of our cancellation policy. This 14 – day period is in line with the consumer protection regulations in the UK, which often provide consumers with a “cooling – off” period for certain types of purchases. Cancellations received after this period may incur a cancellation fee, which will be specified in the relevant order confirmation or agreement.

7. Currency Fluctuations

In the case of international transactions where the payment currency is different from the currency in which our prices are quoted, any currency fluctuations between the date of the order and the date of payment may affect the final amount due. We will calculate the payment amount based on the exchange rate on the date of payment, as determined by our bank or payment service provider.

These payment terms are subject to change. We will notify our customers of any significant changes in advance. If you have any questions or need further clarification regarding our payment terms, please contact our customer support team at [email protected] or call us at +44 6714868035.